FAQ
I think my baby may arrive early, can I book a TENS unit earlier than 15 days prior to my due date?
Yes, absolutely. If you think your baby may arrive earlier than expected or you feel happier having the unit earlier than 15 days prior to your due date, no problem. Complete your booking on-line and send us an email telling us the date you would like to receive the unit and we will make sure you have the unit by this date. What happens if my baby hasn't arrived and the unit is due back? No problem...give us a call and let us know you have not yet had your baby. You can keep hold of the unit and hire it at a weekly rate of $15.00. I am due in the next few days. Have I left it too late to hire a unit? Probably not! In most instances we have a unit available for immediate dispatch. It takes 2 to 3 working days to courier the unit to you. Please go ahead and make your booking on-line or give us a call to make the booking. The unit can be dispatched as soon as payment is received. To make an instant payment, select PayPal as your payment option, use ASB to transfer funds into our account or visit an ASB bank to deposit the funds. Can I get a refund if I have my baby arrives early or I don't use the unit?
Once the unit is dispatched, unfortunately we are unable to offer a refund. The unit has been booked especially for you for those 4 weeks and we can therefore not provide a refund. We are also unable to offer a refund if you do not have an opportunity to use the TENS unit or choose not too. However, if you contact us by phone or email prior to the unit being dispatched and wish to cancel the booking, a refund of the amount paid, less $10 is available (plus the bond of $100). When do I start using the Labour TENS?
Labour TENS is used in the first stage of labour when the contractions begin and start to become painful. The earlier the TENS is used, the better. This gives your body time to build up natural endorphins.
How long should Labour TENS be used for?
The unit can be worn as needed for as long as desired. It is best used for a minimum of 30 minutes throughout birth and up to several hours afterwards.
Can I practice with TENS?
Yes, we recommend you tryout the Labour TENS beforehand so that you are familiar with the operation. You may place the pads on your lower back as you would during labour or you may place them on the inside of your forearm to test. At some hospitals you can make an appointment with a Physiotherapist and they will show you how to fit the unit and use it.
Is TENS safe?
Yes, very safe. Labour TENS units are specifically designed for labour. However there are a few precautions.
Do not use over broken or desensitised skin. Do not use before 36 weeks unless approved by your doctor. Seek advice from doctor if you have unstable epilepsy or a pacemaker.
I would like a water birth - can I use Labour TENS?
Yes, although NOT whilst in the water. Use during the first stage of labour which may take several hours. You need to REMOVE the TENS BEFORE you enter the water.
Can I use Labour Tens with other pain relief methods?
Yes. You may continue using Labour TENS with any other methods. All drugs and natural methods are compatible. You will need less pain medication if you use Labour TENS.
Can I take the TENS into hospital with me?
Yes. The midwives and doctors are usually very happy for women to use TENS. Check with your midwife or doctor if you are unsure. You may need to turn the TENS off temporarily whilst using electronic monitoring equipment.